Privacy Policy and Data Protection Notice

This Privacy Policy outlines the practices of I MA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ regarding the collection, use, and protection of personal data provided by users of our digital services. We are committed to ensuring transparency and compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and relevant local statutes. This document applies to all interactions through our landing pages and service interfaces. Last updated: 2026-09-23.

1. Categories of Personal Data Collected

To provide our services effectively and maintain operational excellence, we collect specific categories of personal information. The scope of data depends on the nature of your interaction with our service:

• Identification Data: Full name, company name (if applicable), and contact identifiers such as email addresses and phone numbers provided via inquiry forms.
• Technical Usage Data: IP addresses, browser type, device identifiers, and metadata related to your session, collected via cookies and similar tracking technologies to ensure service performance.
• Communication Metadata: Records of your correspondence with our support or sales teams, including inquiry history, timestamps, and feedback provided.
• Service-Specific Data: Any additional information explicitly provided by you within service request fields, necessary for the fulfillment of our contractual obligations.

2. Purposes and Legal Basis for Processing

We process your data strictly for legitimate business purposes. Each processing activity is grounded in a specific legal basis defined under applicable law:

• Performance of a Contract: We process your data to fulfill requests, provide services, or execute agreements entered into with you.
• Consent: Where required, we process data based on your explicit, informed, and freely given consent, particularly for marketing communications and non-essential analytical cookies.
• Legitimate Interests: We may process data to improve our service quality, ensure network security, prevent fraud, and manage internal administrative tasks, provided these interests do not override your fundamental rights.
• Legal Obligations: In certain instances, processing is necessary for us to comply with statutory requirements, such as tax reporting or responding to lawful authority requests.

3. Data Retention and Storage Policy

We do not retain personal information longer than is necessary to achieve the purposes for which it was collected. Our retention strategy is guided by the following principles:

• Service-Related Data: Retained for the duration of our business relationship plus a period required by law for potential liability or tax audits.
• Marketing Data: Retained until you withdraw your consent or opt out of receiving communications.
• Technical Logs: Retained for a limited duration of 6 to 24 months for security monitoring and troubleshooting, after which data is anonymized or securely erased.

4. Disclosure and Third-Party Data Transfers

I MA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ maintains strict confidentiality. We do not sell your personal data. We only share information with third parties under the following conditions:

• Service Providers: We engage trusted partners (e.g., cloud hosting providers, CRM software vendors, analytics services) who process data on our behalf under strict Data Processing Agreements.
• Legal Compliance: We disclose data if compelled by competent judicial or administrative authorities, as required by law.
• Business Transfers: In the event of a merger, acquisition, or asset sale, data may be transferred as part of the business assets, subject to continued protection under this policy.

5. Your Rights Regarding Personal Information

Under applicable data protection frameworks, you are entitled to exercise specific rights concerning your personal data. These include:

• Right of Access: You may request confirmation of whether we process your data and obtain a copy of the information held.
• Right to Rectification: You have the right to correct inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): You may request the deletion of your data when it is no longer necessary or if consent is withdrawn.
• Right to Restriction: You may request to limit the processing of your data under specific conditions.
• Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to Data Portability: You have the right to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact our Data Protection Office at [email protected] or submit a formal request via postal mail to ul. Armii Krajowej 15, lok. 6, 57-200 Ząbkowice Śląskie, Poland.

6. Security Measures

We employ rigorous technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. These include encryption of data in transit, access control systems, regular security audits, and staff training on data privacy protocols. While we strive for the highest standards of security, please be aware that no transmission method over the internet is entirely infallible.

7. Contact Information

For inquiries regarding this Privacy Policy, data usage, or to exercise your rights, please reach out to our dedicated team via the following channels:

• Email: [email protected]
• Phone: 48 502 175 790
• Registered Address: ul. Armii Krajowej 15, lok. 6, 57-200 Ząbkowice Śląskie, Poland